Computer Network Technicians


Overview

PSI Computer Network Technicians establish, operate, maintain and co-ordinate the use of local and wide area networks (LANs and WANs), mainframe networks, hardware, software and related computer equipment. Technicians set up and maintain Internet and intranet Web sites and Web-server hardware and software, and monitor and optimize network connectivity and performance.

  • Full-time, permanent position
  • Greater Ottawa service area
  • Annual Salary: $32K to 45K based on experience and performance
  • Company vehicle supplied
  • Full benefits after 3 month probation period

Duties

  • Maintain, troubleshoot, repair, and administer local area networks (LANs), wide area networks (WANs), mainframe networks, computer workstations, connections to the Internet and peripheral equipment
  • Evaluate and install computer hardware, networking software, operating system software and software applications
  • Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks
  • Provide problem-solving services to network users
  • Install, maintain, troubleshoot and upgrade Web-server hardware and software
  • Implement network traffic and security monitoring software, and optimize server performance
  • Perform routine network start up and close down and maintain control records
  • Perform data backups and disaster recovery operations
  • Conduct tests and perform security and quality controls
  • Control and monitor e-mail use, Web navigation, and installed software
  • Perform shell scripting or other basic scripting tasks
  • May supervise other workers in this group.

Qualifications

  •  Solid intermediate knowledge of operation of personal computers, network testing, diagnostic techniques, terminals, modems, and printers
  • Strong customer service skills
  • Ability to interact with employees and general public effectively
  • Ability to configure and troubleshoot PCs and peripheral equipment
  • Ability to install and optimize personal computer software
  • Ability to quickly assess user problems and systems, find best alternative solutions, and resolve issues

Applications

To apply for this position, please email your resume and cover letter to , attention Brad Jacobs.