IT Department Support

Technical Services On Demand

Expert Support Where and When You Need it.

PSI provides your IT department with ad-hoc support when and where it’s needed most. Staff and managers can leverage PSI's expertise should they hit a road block in a project or we can work together to impliment a required solution thus complimenting your current in-house team or if your experts are simply too busy, PSI can steer the solution to keep your project on track.

PSI’s pay-as-you-go service provides flexible options to augment your current staff with part-time support or outsource specialized tasks or maintenance entirely.


  • Onsite: $120/hour (1 hour min. plus each additional 15 minute increment)
  • Remote: $100/hour (1/2 hour min. plus each additional 15 minute increment)

Support Options



  • Managed firewall/endpoint protection
  • Data back-up scheduling, reporting, and documentation structure
  • Hardware upgrades and parts
  • Server migration
  • Server set-up and deployment
  • Server maintenance and optimization
  • Switching and routing
  • Cloud migration planning and implementation

Employee/Workstation Level

  • New user account set-up
  • New workstation set-up
  • Workstation optimization
  • Remote terminal connection
  • Operating system updates
  • Anti-virus updates
  • Anti-spam updates
  • Security updates
  • Common annoyance resolution
  • Computer hardware upgrades


Call PSI Today

Trust PSI to assist with all levels of support for your constantly evolving IT department’s needs. Call us today at 613-747-5018. We’re here to help.