Let's Get Connected
Remote Access Utility Download
Hit the appropriate logo below to download a small application to alow our technician to remotely connect to your workstation and assist you.
- Once downloaded, open the application and it will present you with an ID.
- Give this ID to the technician.
- For Apple/Mac support there are additional on screen instructions that need to be followed.
- Please leave the application running and do not log off. Disable sleep mode if computer will be sitting for any length of time while awaiting service.
- If requested by technician, your IP address is located at the top bar of this page to the right of the "Remote Support" button.