Technical Services On Demand
Expert Support Where and When You Need it.
PSI provides your IT department with ad-hoc support when and where it’s needed most. Staff and managers can leverage PSI's expertise should they hit a road block in a project or we can work together to impliment a required solution thus complimenting your current in-house team or if your experts are simply too busy, PSI can steer the solution to keep your project on track.
PSI’s pay-as-you-go service provides flexible options to augment your current staff with part-time support or outsource specialized tasks or maintenance entirely.
Rates
- Onsite: $120/hour (1 hour min. plus each additional 15 minute increment)
- Remote: $100/hour (1/2 hour min. plus each additional 15 minute increment)
Support Options
- Help desk support
- Remote access support
- On-site support
- Automated monitoring
- Schedued maintenance
Telecom
- VOIP system design, implementation, configuration
- SIP calling plans
- Remote VOIP handsets and connection
Server/Network
- Managed firewall/endpoint protection
- Data back-up scheduling, reporting, and documentation structure
- Hardware upgrades and parts
- Server migration
- Server set-up and deployment
- Server maintenance and optimization
- Switching and routing
- Cloud migration planning and implementation
Employee/Workstation Level
- New user account set-up
- New workstation set-up
- Workstation optimization
- Remote terminal connection
- Operating system updates
- Anti-virus updates
- Anti-spam updates
- Security updates
- Common annoyance resolution
- Computer hardware upgrades
General/Consulting
- Complete IT network audit
- IT office moves
- Cable fishing
- Emergency trouble-shooting
- General maintenance
- Training and education
- Project planning and implementation
- Infrastructure upgrades
- Threat assessments
- Disaster recovery plans
- New technology implementation
- Remote worker security
Call PSI Today
Trust PSI to assist with all levels of support for your constantly evolving IT department’s needs. Call us today at 613-747-5018. We’re here to help.